Finance & business processes
Connect financial and operational requirements with Dynamics 365 Finance & Operations. Translate process challenges into practical improvements to the way your organisation works.
Business processes · Dynamics 365 Finance & Operations
From understanding
to implementation.
Business insight. Technical expertise. Coordinated delivery.
deKlein helps organisations improve their business processes and Microsoft Dynamics 365 environments. Together with Taptech and our offshore development team, we combine close client involvement with the technical capacity to deliver complete Dynamics 365 solutions—from understanding the business requirement to implementation and ongoing improvement.
Discuss your business challengeExplore our approach →01 / UNDERSTANDStart with the business.
Understand the process, the people and the challenge.
02 / CONNECTBring expertise together.
Connect business requirements with the specialists needed to deliver.
03 / DELIVERMake the solution work.
Keep the business need connected to implementation and improvement.
Specialist expertise. Shared delivery.
deKlein and Taptech, working together with a trusted network of professionals.
Where we can help
Better processes.
Connected expertise.
Start with the challenge your organisation needs to solve. We shape the delivery around the business need and the expertise it requires.
Development & integrations
Bring technical expertise into Dynamics 365 development, integration processing and development environments. Connect business requirements with the people who can realise them.
Optimisation & support
Continue improving after implementation. Bring functional and technical specialists together to address operational questions, review changes and support the evolving Dynamics environment.
Project coordination
Turn an agreed scope into a delivery plan with clear responsibilities, milestones and dependencies. Coordinate the people involved through testing, release and handover.
Integration delivery
Bring business processes and connected systems together. Coordinate requirements, technical implementation and test cycles with the specialists involved.
Specialist assignments
Add expertise where your project needs it. deKlein brings professionals from its network into defined assignments alongside Taptech, coordinated around the scope of the engagement.
Our approach
A clear path from
question to solution.
Good delivery starts with a shared understanding. We keep business priorities visible throughout the project, connecting the people who understand the process with those who help realise the solution.
Understand what needs to change
Clarify the current process, the underlying problem and the outcome that matters to your team.
Shape the solution together
Define the scope, responsibilities, deliverables and milestones. Involve the specialists needed to connect business requirements with implementation.
Stay connected through delivery
Coordinate delivery through implementation, testing, go-live and handover. Keep decisions and dependencies visible, with the level of support agreed for the engagement.
Our collaboration
The right people,
working together.
deKlein works with Taptech, an offshore development team and a wider network of professionals. We combine close client involvement with development capacity and specialist expertise, bringing the right capabilities together around each project.
For clients, that means access to a broader range of expertise while retaining close involvement. We bring the people needed for the complete solution together and keep business needs connected to delivery.
deKlein
Finance and business-process expertise in Dynamics 365 Finance & Operations. deKlein connects client requirements with practical solutions and stays involved in optimisation and delivery.
Taptech
Taptech brings Dynamics 365 technical expertise into our collaboration, including development environments and integration processing. Together, we connect functional understanding with technical execution.
Offshore development team
Our offshore development team adds technical capacity to the delivery. Working alongside deKlein and Taptech, the team helps translate agreed business requirements into Dynamics 365 solutions.
Professional network
Our professional network extends beyond the deKlein and Taptech collaboration. We bring in additional specialists for defined assignments and coordinate their contribution around the scope of the engagement.
Preparing for what comes next
A practical foundation
for AI.
deKlein is preparing for the AI transition with its existing process and Dynamics 365 expertise as the foundation.
The starting point is a clear understanding of how people work, where information flows and which improvements would create value. Specific AI offerings will be described as they develop.
Customer support
Support for our clients.
Clients of deKlein can reach us for questions about their Dynamics 365 environment, their Microsoft cloud subscriptions and ongoing engagements. We respond to support requests on business days and agree response and resolution times per engagement.
- Support e-mail
- support@deklein.com
- Support phone
- +31 6 48 33 77 60
- Business hours
- Monday to Friday, 09:00–17:30 (CET/CEST)
- Scope
- Dynamics 365 Finance & Supply Chain Management environments, agreed project and optimisation work, and Microsoft cloud subscriptions where deKlein is your supplier.
- Microsoft service health
- For platform-wide Microsoft service incidents we refer to the Microsoft 365 admin center service health page and escalate to Microsoft on your behalf where needed.
Your business challenge
Start with what needs to work better.
A useful conversation starts with the situation you face today. These are examples of the questions we can explore together.
A process that creates extra work
Where are manual steps, unclear handovers or repeated corrections slowing your team down? Start with the process before deciding on a solution.
A Dynamics environment that needs to evolve
What has changed in your business, and how should your Dynamics 365 environment adapt? Connect operational needs with a practical delivery direction.
A project that needs complementary expertise
Which capabilities are needed to carry the requirement through to delivery? Bring deKlein, Taptech and the relevant professionals into the conversation.
Start a conversation
What would you like
to improve?
Tell us about your business-process or Dynamics 365 challenge.
ab@deklein.com
+31 6 48 33 77 60
Haarlem, the Netherlands